Stage Two Designs Consultation Feedback Dashboard

1.1 Consultations

A series of consultations have taken place regarding the Stage 2 Designs - the programme provided below.

The online consultation opened Wednesday 10 December 2021 and closes midnight, Friday 3 December 2021 and comprises 3 surveys: Leyland Town Centre Transformation, Market Regeneration and BASE2. The key survey is the Leyland Town Centre Transformation survey with the Market Regeneration and BASE2 surveys being specific surveys related to those particular projects, focused to specific stakeholders including Market Traders and BASE2 users.

1.2 Consultation Programme

The consultation programme detailing the status, date and time of consultations along with the location and stakeholder group can be found below.

Consultation Programme
StatusDateTimeLocationStakeholder Group
CompletedMon 1 Nov1-3pmCross room, Civic CentreMarket Traders
CompletedThurs 11 Nov1-3pmWhite Space - Second Floor, Civic CentreInternal Staff
CompletedThurs 18 Nov1-3pmShield Room, Civic CentreMarket Traders
CompletedMon 22 - Tue 23 NovAll dayPaula Halliwell's Office, Leyland MarketMarket Traders
CompletedWed 24 Nov8-10amConference room, Vehicle MuseumBusinesses Impacted (Primary)
CompletedWed 24 Nov10am- 12 noonConference room, Vehicle MuseumTown Deal Accessibility Group
CompletedWed 24 Nov1-3pmConference room, Vehicle MuseumBusiness Impacted (Primary)
CompletedWed 24 Nov3-4pmConference room, Vehicle MuseumSecure by Design (Rachel Hines
CompletedThurs 25 Nov10-11amConference room, Vehicle MuseumCounter Terrorism (Louise Green)
CompletedThurs 25 Nov11am-12 noonConference room, Vehicle MuseumLeyland Farrington Hub
CompletedThurs 25 Nov1-2pmConference room, Vehicle MuseumBASE2
CompletedThurs 25 Nov2-3pmConference room, Vehicle MuseumPlanning
CompletedThurs 25 Nov3-4pmConference room, Vehicle MuseumLCC Highways
CompletedThurs 25 Nov5-7pmConference room, Vehicle MuseumBusinesses & Residents (Secondary)
CancelledSat 27 Nov1-3pmLeyland Town CentrePublic
CompletedWed 1 Dec3.30-7.30pmShield Room, Civic CentreBusinesses & Residents (Secondary)

 

1.3 Consultation Surveys

A summary of the number of completed surveys for each scheme can be found below.

Summary of consultation surveys
ItemActivity1 December 20212 December 20217 December 2021
Project A: Leyland Town Centre TransformationTotal Number of Online Surveys Completed102136142
Project B: Leyland Market RegenerationTotal Number of Online Surveys Completed182531
Project C: BASE2Total Number of Online Surveys Completed171819

 

1.4 Consultation surveys - feedback summary

A summary of the feedback received in the online surveys relating to the Stage 2 Designs can be found below for each scheme.

1.5. PROJECT A: LEYLAND TOWN CENTRE TRANSFORMATION

Figures provided below updated 02.12.2021

Feedback received in online survey

Item 

Reference 

Activity 

Count 

Yes / Agree 

Neutral 

No / Disagree 

Total Number of Votes for Importance to Town Centre 

B-J 

Town Centre Living 

38 

N/A 

N/A 

New retail/food units 

90 

N/A 

N/A 

Office accommodation 

N/A 

N/A 

Training, meeting and exhibition facilities 

28 

N/A 

N/A 

Sustainable transport links 

73 

N/A 

N/A 

Improvement of the existing pedestrian areas 

99 

N/A 

N/A 

Market upgrade 

78 

N/A 

N/A 

Other (Q + FT) 

33 

N/A 

N/A 

Total Number of Completed Answers (Free Text) 

What is Important to the Improvement of Leyland Town Centre 

33 

N/A 

N/A 

Improvements made to Leyland Market  

118 

N/A 

N/A 

Features to Encourage You to Visit (Accessibility)  

120 

N/A 

N/A 

Location of Footpaths / Cycle Routes / Secure Cycle Parking 

102 

N/A 

N/A 

Positive/Negatives Aspects of Current Facilities (Shops / Restaurants) 

118 

N/A 

N/A 

Appearance of the Proposed Buildings - Comments 

34 

N/A 

N/A 

Use of Shops / Facilities in Town Centre - Comments  

29 

N/A 

N/A 

Best / Worst Features of TC  

116 

N/A 

N/A 

Types of New Housing in Leyland - Comments 

40 

N/A 

N/A 

AC 

Areas of Antisocial Behavior in Town Centre 

100 

N/A 

N/A 

AD 

Improvements to the Public Realm Which Would Support Businesses 

97 

N/A 

N/A 

AE 

What Should the Proposed market Square Provide? 

118 

N/A 

N/A 

AF 

Any Further Comments or Suggestions 

63 

N/A 

N/A 

Total Number of Votes for Use of Shops / Facilities in Town Centre 

Daily 

33 

N/A 

N/A 

Weekly 

62 

N/A 

N/A 

Monthly 

25 

N/A 

N/A 

Other 

22 

N/A 

N/A 

Total Number of Votes for Types of New Housing in Leyland 

Apartments 

36 

N/A 

N/A 

None 

49 

N/A 

N/A 

Other 

18 

N/A 

N/A 

Town Houses 

39 

N/A 

N/A 

Total Number of Votes 

Appearance of the Proposed Buildings   

112 

30 

Support the Provision of New Bars & Restaurants 

102 

26 

14 

Town Centre Improvements will Increase Time Spent in Leyland 

105 

23 

14 

Support Improving Pedestrian/Cycle Movement 

106 

36 

Support the Provision of Town Centre Housing 

63 

34 

45 

Lighting in the Town Centre is Sufficient 

34 

58 

50 

AA 

Parking in the Town Centre is Adequate  

47 

30 

65 

AB 

Road Crossing points in the Town Centre are Adequate* 

32 

25 

85 

*Disagree = Need More, Neutral, Agree = Already Enough  

 

1.6 Consultation Surveys - feedback free text summary/ highlights (town centre transformation)

A series of opportunities where provided for consultees to provide free text feedback in the online surveys relating to the Stage 2 Designs. Further information including these questions and a sample of the feedback received can be found below relating to the Town Centre Transformation scheme. 

Q1 What do you feel is important to the town centre? 

The feedback suggested the following:- 

  • Concerns around the provision of parking including disabled parking on Hough Lane, a short stay / drop off provision on Hough Lane and close to Leyland Market 

  • However a number of concerns raised around the use of Hough Lane with suggestions around the removal of vehicular use or limited access for vehicles on Hough Lane and pedestrianising Hough Lane 

  • Provision for children i.e. a Youth Zone, Bowling / Cinema  

  • Provision of green space, planting and trees and better lighting / pavement leveling  

  • Concerns around impact on Chapel Brow / Golden Hill Lane if Hough Lane was to become pedestrianised or one way with one suggesting pedestrianising Chapel Brow  

Q2 What improvements would you make to Leyland Market? 

The feedback suggested the following:- 

  • A small number of consultees where unable to provide comment as they haven't been to Leyland Market 

  • The majority of consultees have provided recommendations of areas of improvements to the Market including:- 

  • Modernisation of Leyland Market including brightening up the place 

  • Less clutter around the entrance and make it less hidden 

  • Extend the market with more stalls, both indoor and outdoor to increase choice and variety including more food and drink provision 

  • Improvements to access 

  • A small number of consultees suggested no improvements are needed  

Q3 Do you like the appearance of the proposed buildings?  

The feedback suggested the following:- 

  • Some answers where not applicable to this answer 

  • However, some highlighted concerns around the designs dating and being too modern 

Q4 What features should the town centre provide to help you visit (accessibility)? 

The feedback suggested the following:- 

  • Car parking provision including adequate, accessible provision; incentives for car parking i.e. free parking or free short start parking 

  • Provision of public toilets and baby changing facilities 

  • Better road infrastructure around Golden Hill 

  • Public realm provisions including seating, improved pavements, greenery  

Q5 Where do you think footpaths and cycle paths are needed and where should secure cycle parking be located?  

The feedback suggested the following:- 

  • There is a variety of conflicting feedback to this question with some feedback suggesting cycle paths are not required in the town centre, other feedback in favour of footpaths and cycle paths down Hough Lane and some feedback suggesting the pedestrianisation of Hough Lane 

  • Secure cycle parking could be located on car parks; supermarkets; near the Market Square / Leyland Market; top and end of Hough Lane; station 

Q6 Thinking of the facilities (shops / businesses / restaurants etc.) you currently use, what are the positive and negative aspects of these?  

The feedback suggested the following:- 

  • There is a variety of conflicting feedback to this question with some feedback suggesting a number of negative aspects including too many charity shops / hairdressers / beauty shops; not enough restaurants or variety of shops ie for clothes shopping and current provision being too small of units. 

  • Some feedback also indicated there is no need to come to Leyland except for food shopping at local Supermarkets and go to other towns / cities such as Chorley or Preston due to this 

  • The feedback also suggests a number of positive aspects including the recent, opening of new bars / restaurants and the positive impact it has had on drawing footfall and this should be further encouraged 

  • Further positive aspects also include the number of independent businesses in the town centre

  • Whilst other areas of feedback suggests that introducing more restaurants and bars may introduce competition for existing businesses 

Q7 How regularly do you use the shops and facilities available in Leyland town centre? - If other, please provide further comments.  

The feedback suggested the following:- 

  • Very little due to lack of choice or provision of shops / variety in the town centre  

Q8 What are the best and worst features and what would most improve about the town centre? What are the best and worst features and what would most improve Hough Lane?  

The feedback suggested the following:-  

  • Worset features include traffic; too many charity shops; poor footpaths; lack of outdoor seating or public toilets;  

  • Best features include  

  • Improvements suggested include tree and green space provision; improved lighting; traffic free areas/ pedestrianised areas; provision of a Youth Zone / Hub; free car parking provision; improved public realm along Hough Lane; shop frontages and appearances  

Q9 What types of new housing do you think are needed in Leyland town centre? 

The feedback suggested the following:-  

  • Housing provision to address aging population i.e. affordable bungalows or retirement apartments  

  • No further provision of housing as there is enough available  

Q10 Are there any areas of antisocial behaviour in the town centre? 

The feedback suggested the following:-  

  • Areas such as McDonalds including roundabout; outside of bars in town centre; car parks such as Leyland Market, Tesco, McDonalds, Ecroyd St and Railway Station; Chapel Brow 

Q11 What improvements to the public realm would help local businesses most? 

The feedback suggested the following:-  

  • Provision of seating; adequate parking facilities and incentives i.e. free car parking; improved accessibility; improved transport links; provision of short stay parking bays in front of shops; improved lighting and pavements 

  • More variety and range in businesses in town centre to attract footfall including cafes 

Q12 What should and what would you like the new market square to provide (seating, hold events, market space, etc.)?  

The feedback suggested the following:-  

  • Provision of seating (incl covered seating) / garden area / social space / planting / flower beds; public toilets; events taking place in market square; pop up shops; children's activities; sufficient parking; more market stalls  

Q13 Any further comments or suggestions or other uses you would like to see in the town centre?  

The feedback suggested the following:-  

  • A variety of feedback of feedback was provided here with suggestions including more planters and signage; improved footpaths; better recycling and waste disposable facilities in town centre; maintain current bus provision and routes for those who currently use it and arrive / leave Hough Lane; provision of bigger retail units for businesses to grow into  

  • Suggestions also included the provision of a cinema / theatre and a Youth Zone / Hub i.e. in Commercial Building adjacent to BASE2  

  • Suggestions to ignore the Churchill Way development as it appears divorced from other proposals and making Hough Lane completely pedestrianised or leave as is  

  • A number of concerns raised around traffic and the need for better traffic flow  

  • Other comments include support of the reverse in flow of traffic on Chapel Brow as proposed 

1.7 Project B: Leyland Market Regeneration

Figures provided below updated 02.12.2021 

 

Leyland Market Regeneration

Item 

Reference 

Activity 

Count 

Yes / Agree 

Neutral 

No / Disagree 

Total Number of Completed Answers (Free Text) 

What would you like to See within Leyland Market / Market Place 

26 

N/A 

N/A 

What would you like the outdoor space to be used for 

29 

N/A 

N/A 

Aspects of Leyland Market you would like to see altered 

25 

N/A 

N/A 

What more can be done to increase Leisure, Hospitality & Retail Offer 

24 

N/A 

N/A 

What Facilities Could Be Improved or Provided within the Market 

23 

N/A 

N/A 

What aspects of the current Market do you like and not like 

23 

N/A 

N/A 

How could the current Market be improved 

24 

N/A 

N/A 

Supportive of extending the operational times to the Market - Comments 

18 

N/A 

N/A 

The current signage on the market and highway could be improved 

13 

N/A 

N/A 

Any further comments or suggestions? 

12 

N/A 

N/A 

Total Number of Votes 

Proposed Changes to Leyland Market Make Me More Likely to Visit 

19 

Support the Refurbishment of the Interior of the Market 

21 

Supportive of extending the operational times to the Market 

25 

N/A 

The current signage on the market and highway could be improved 

21 

N/A 

10 

 

1.8 Consultation surveys - feedback free text summary/ highlights (market regeneration)

A series of opportunities where provided for consultees to provide free text feedback in the online surveys relating to the Stage 2 Designs. Further information including these questions and a sample of the feedback received can be found below relating to the Market Regeneration scheme. 

Q1 What would you like to see included within Leyland Market and the new Market Place development? 

The feedback suggested the following:- 

  • The majority of feedback is in favour of having more of a variety / additional stalls alongside the existing traders with stalls suggested including food / food hall, crafts / arts, clothes, hardware, artisan stalls 

  • Feedback also suggests aesthetic improvements / stall improvements / modernisation with suggestions around more communal areas in the Market 

  • A small minority of feedback suggested only fixing the roof or felt no changes are required 

Q2 The Market Place will create outdoor space, which could be used for holding events, celebrations, community use, pop up retail stands etc. What would you like the outdoor space to be used for? 

The feedback suggested the following:- 

  • The majority of feedback made suggestions for pop up stalls, specialty markets, farmer markets, music / arts festivals, outdoor craft / handmade stalls, community events, outdoor large event screening / outdoor cinema, garden area 

  • The minority of feedback suggested none of this may be required or had no requirements for outdoor provision  

Q3 In the context of the local area taking advantage of people shopping more locally post- Covid, are there aspects of the Leyland Market you would like to see altered? 

The feedback suggested the following:- 

  • Some feedback suggested no aspects needed altered whilst other feedback suggested a greater variety of stalls / more choice / diverse to make it more attractive to customers 

  • Some feedback also suggested opening more days than the current 3 days and making the market bigger to accommodate more, new stalls  

Q4 Is there anymore this project could be doing to build up the local leisure, hospitality and retail offer in Leyland to encourage people to continue to shop local? 

The feedback suggested the following:- 

  • Feedback suggests the need for free parking or incentivised parking with more of a variety of shops which are attractive and better quality 

  • Feedback also suggests an opportunity for leisure / entertainment provision i.e. bars, restaurants, cafes, bowling / cinema  

  • Feedback also suggest more opening hours including hours in the days / days of the week 

Q5 What facilities could be improved, or do you need that you do not currently have within the market building (services such as power or similar, storage / loading and unloading / toilet facilities, etc.)? 

The feedback suggested the following:- 

  • The majority of feedback suggest improvements are required to the toilet facilities including disabled toilets and baby changing facilities 

  • Other individual items of feedback include the provision of courses for stall holders, sheltered outdoor space to increase year-round capacity,  

Q6 What aspects of the current Market do you like and what do you not like? 

The feedback suggested the following:- 

  • The majority of suggests the need for the building to be updated /not very inviting or attractive 

  • Feedback suggests they like the traditional nature and there are great stall holders at Leyland Market  

Q7 How could the current Market be improved? (by way of making it more appealing to you and others)  

The feedback suggested the following:- 

  • The feedback suggests the requirement for improvements to the building including aesthetics, making it brighter, modernizing the Market, improvements in accessibility 

  • The feedback also suggests the need for more variety of stalls and provision at Leyland Market to expand the consumer target market    

  • The feedback also suggests having no pubs or late night establishments  

Q8 The market currently operates 3 days during the week. Would you be supportive of extending the operational times?  

The feedback suggested the following:- 

  • For the feedback received for this question, the majority support the extended operations of Leyland Market with suggestions around 1 extra day - some suggesting this as a Thursday, 6 day opening and 4 or 5 days a week.  

Q9 Do you think the current signage both on the market and on the highway could be improved?  

The feedback suggested the following:- 

  • For the feedback received the feedback suggests the need for signage / better signage 

Q10 Any further comments or suggestions?   

The feedback suggested the following:- 

  • Little feedback was received here with a mixture of feedback including some not in favour of the proposals due to residential concerns and others in favour of the proposals and suggesting the need to consider adequate car parking provision is made.  

 

 

 

 

 

 

1.9 Project C: Base2

Figures provided below updated 02.12.2021. 

Survey findings Base2

Item 

Reference 

Activity 

Count 

Yes / Agree 

Neutral 

No / Disagree 

Total Number of Completed Answers (Free Text) 

Will the BASE2 provide the facilities and support you need to start / grow your business and collaborate with other businesses? 

 

 

How else could the BASE2 support you in learning, upskilling, and developing digital skills? 

 

 

What could the BASE2 offer in addition to help you start a business or grow your business? 

 

 

As the economy recovers from COVID-19, are there any particular aspects you would like to see as part of the BASE2 hub that would support local people and businesses? 

 

 

What other business facilities/services could you make use of in Leyland or the surrounding area and the benefit that this would bring? 

10 

 

 

Are you a training/education provider? - If yes, what space/facilities would you need? 

 

 

Would you be seeking to use the office or co-working space at BASE2?  - If other, please provide further comments 

 

 

Do you have any further comments or suggestions on the layout and facilities for BASE2? 

 

 

Any other comments on the BASE2 development? 

 

 

Total Number of Votes 

Will the BASE2 provide the facilities and support you need to start / grow your business and collaborate with other businesses? 

Does the BASE2 include the support and the facilities you need to access careers advice, training/learning opportunities and digital resources? 

11 

Would the BASE2 offer the space and facilities you/your organisation would need for creative or cultural activities? 

10 

Do you think the BASE2 will increase your access to training and facilities locally? 

12 

Are you a training/education provider? 

N/A 

17 

How important is the cafe and food provision / availability within BASE2? 

13 

How important is the space for use for meetings, training and events in BASE2? 

11 

How important is accessibility for BASE2 including car parking, bike sheds, train and bus links? 

15 

Would you require evening and / or weekend use of the BASE2? 

N/A 

10 

Total Number of Votes for seeking to use the office or co-working space at BASE2 

Office 

N/A 

N/A 

Co-working Space 

N/A 

N/A 

Other 

13 

N/A 

N/A 

1.10 Consultation surveys - feedback free text summary/ highlights (Base2)

A series of opportunities where provided for consultees to provide free text feedback in the online surveys relating to the Stage 2 Designs. Further information including these questions and a sample of the feedback received can be found below relating to the BASE2 scheme. 

Q1 Will the BASE2 provide the facilities and support you need to start / grow your business and collaborate with other businesses? 

The feedback suggested the following:- 

  • A small number of free text comments where provided alongside submitted answers which suggested in favour of the mix of co-working space, starter units and rentals and a suggestion to explore Preston's co-operative movement. 

Q2 How else could the BASE2 support you in learning, upskilling, and developing digital skills? 

The feedback suggested the following:- 

  • Provisions including conference space, courses on social media. 

  • A number of consultees in favour of the development as it would provide much needed support to local businesses and the provision of event space and using it as a centre of business networks, training and meetings. 

Q3 What could the BASE2 offer in addition to help you start a business or grow your business? 

The feedback suggested the following:- 

  • Offer information relating to business rates, insurance, leases, hidden costs in running a business; networking events; mentors; community and business support services. 

Q4 As the economy recovers from COVID-19, are there any particular aspects you would like to see as part of the BASE2 hub that would support local people and businesses? 

The feedback suggested the following:- 

  • Encouraging young people to start up their own business, start a shop local discount scheme, totally locally, loyalty shopping schemes; co-working space / flexible and accessible space / event space. 

Q5 What other business facilities/services could you make use of in Leyland or the surrounding area and the benefit that this would bring? 

The feedback suggested the following:- 

  • Free Wi-Fi or Internet Cafes; provision of leisure facilities i.e. Youth Zone / Cinema / Bowling; need for a community space / hub for support groups. 

Q6 Are you a training/education provider? - If yes, what space/facilities would you need? 

The feedback suggested the following:- 

  • Classroom and small practical space; meeting space' think tanks; incubator space. 

Q7 Would you be seeking to use the office or co-working space at BASE2?  - If other, please provide further comments? 

The feedback suggested the following:- 

  • Some consultees are not seeking any space at BASE2 and others would be seeking meeting space for community / volunteer groups. 

Q8 Do you have any further comments or suggestions on the layout and facilities for BASE2? 

The feedback suggested the following:- 

  • Some consultees had no further comments or where not in favour of the development and others suggested it is a great idea and needed for Leyland 

  • Individual items of feedback included: the need to be open after 5pm, need for event space, ensuring the facility is well managed. 

Q9 Any other comments on the BASE2 development? 

The feedback suggested the following:- 

  • Little feedback was received here but suggested the following - individual items of feedback suggested being in favour of the BASE2 while other feedback suggested the proposed housing not being a good use for the land and would be better as offices / car parking. 

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